Help & Support
From a first meeting, to the day you say goodbye to your Roof Assured installer we promise that we will have delivered the very best product and service you could hope for. You will benefit from the credentials of a global brand but with a one to one relationship with your local Roof Assured installer. In fact, you’ll find that many of our installers are members of recommended contractor and local neighbourhood schemes so you can have peace of mind that, at every touchpoint with us, you will benefit from a professional and friendly service.
The Sarnafil way is to offer not only the very best products, but also a level of expertise about roofs and single ply membranes that is second to none. From building regulations, to wind uplifts, to planning applications, to design details and so much more, we are there for you. Our Roof Assured installers always comment on the quality of support they have, if they need it, from the Sika Sarnafil field technicians who are constantly working with architects, designers, contractors, surveyors and planners. If we say it ourselves, nobody else comes close. However, we also realise that not every project is on a grand designs scale. Rest assured you will receive exactly the same service whether you need a repair to a bay window roof or a new roof for a conservatory.
Every project is valued and approached in exactly the same way, no matter how big or small, award winning or, simply, just loved. We understand how important your home is to you and how daunting it can be to invest in a new roof. It’s not easy to find a roofing system you can trust and how scarce reliable installers are.
We hope you will find everything you need from us and, if not, please ask.